Privacy policy

Privacy Policy

Last updated: October 7, 2025

SiaaSoo™ Massager (“we,” “our,” or “us”) operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

SiaaSoo™ Massager is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified information.

We may collect the following categories of personal information, depending on your interactions with our Services:

  • Contact details: name, billing/shipping address, phone number, and email.

  • Financial information: credit/debit card details, payment confirmation, and other transaction details.

  • Account information: username, password, and preferences.

  • Transaction information: products viewed, added to cart, purchased, or returned.

  • Communications: messages or inquiries you send to us.

  • Device and usage information: IP address, browser type, and interaction data with our website.

2. Sources of Personal Information

We collect personal information:

  • Directly from you (when you create an account, make a purchase, or contact us).

  • Automatically through cookies and similar technologies when using our Services.

  • From service providers (e.g., Shopify, payment processors, or logistics partners).

  • From third-party partners or affiliates for marketing or analytics purposes.

3. How We Use Personal Information

We may use your information for:

  • Providing and improving our Services: to process payments, fulfill orders, manage accounts, and deliver a personalized shopping experience.

  • Marketing and advertising: to send promotional messages or show personalized ads based on your interests.

  • Security and fraud prevention: to detect, prevent, and address fraud, unauthorized access, or illegal activity.

  • Customer communication: to respond to inquiries, offer support, or provide updates about your orders.

  • Legal compliance: to meet legal or regulatory requirements and respond to lawful requests.

4. How We Share Personal Information

We may share your personal information in the following cases:

  • With Shopify and other service providers (e.g., payment processors, shipping companies) to operate our store.

  • With marketing partners for promotional or advertising purposes.

  • With your consent, such as when using social media integrations.

  • Within our business group or in connection with business transactions such as mergers or asset transfers.

  • To comply with legal obligations or protect our rights.

5. Relationship with Shopify

Our website is hosted by Shopify, which collects and processes some personal information to provide a secure and functional eCommerce experience.

Shopify may use this data across its platform to improve merchant and customer experiences. To learn more, please visit the Shopify Privacy Policy or manage your rights via the Shopify Privacy Portal.

6. Third-Party Websites

Our Services may include links to other websites not operated by us. We are not responsible for the privacy or security of these third-party websites. Please review their respective privacy policies before sharing your personal information.

7. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the legal age of majority in your jurisdiction.

If you believe your child has provided us with personal information, please contact us immediately, and we will delete it.

8. Security and Retention

We implement reasonable security measures to protect your data, but no system is completely secure. We retain personal information only as long as necessary to:

  • Provide our Services,

  • Comply with legal obligations,

  • Resolve disputes, or

  • Enforce agreements.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request deletion of your data.

  • Correct inaccurate or incomplete information.

  • Receive a copy of your data (data portability).

  • Opt out of marketing emails at any time via the unsubscribe link.

To exercise any of these rights, contact us using the details below. We may verify your identity before processing your request.

You can also review Shopify’s privacy practices and rights here: Shopify Privacy Portal.

10. International Transfers

We may transfer and store your information in countries outside of your own, including the United Kingdom and European Economic Area.

When transferring personal information, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure adequate protection.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Any updates will be posted here with a revised “Last updated” date.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Email: info@siaasoomassager.com
Address: 71–75 Shelton Street, London, ENG, WC2H 9JQ, United Kingdom